Automated Fraud Alerts

Automated Fraud Alerts

Automated Fraud Alerts

Real-time fraud alerts help you manage account activity and quickly identify potentially fraudulent transactions on your debit and credit cards. Automated alerts will be sent to your mobile phone using text messaging and/or pre-recorded digital voice phone calls.1

How Automated Fraud Alerts Work:
  • You will receive a text message and/or pre-recorded call on your mobile device when there is a potentially fraudulent transaction identified on your debit or credit card.
  • If the transaction is recognized:
    • Reply “No” to the text or phone call to confirm that you recognize the transaction(s).
    • Your card will remain available for use.
  • If the transaction is not recognized:
    • Reply “Yes” to the text or phone call to confirm that you do not recognize the transaction(s).
    • You may be instructed to call Fraud Detection.
    • A block will be placed on card to protect from further fraudulent transactions until a call is made.
  • If you do not respond to the text message within 30 minutes, you may receive a pre-recorded voice call to your mobile device and home phone number.

To enroll, simply sign into online banking, click the Alerts tab, select Fraud Alerts, and enter your mobile phone number and card information where prompted.

Sign in to online banking now


1Check with your wireless provider to determine if data and text messaging rates apply.

We always have your best interest in mind. It shows in everything we do.

Our members are our most valuable asset. That’s why everything we do — from the accounts, loans and rates we offer, to the personalized caring attention we provide — is designed to help you to achieve your goals.

Message from California Coast Webpage
Notice: Because there is a risk that information transmitted via Internet email could fall into the wrong hands, California Coast Credit Union suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. If this information must be stated please contact CCCU by phone or at your nearest office. Thank you. If you "Continue", the link will open a new email message in your default email program.

Continue

×
Message from California Coast Webpage
By continuing, you will be leaving the California Coast Credit Union website. Please note that we are not responsible for the accuracy, security, or content of other websites. We encourage you to review the privacy and security disclosures of all websites you visit.

Continue

×