Contact Us

For specific questions about your loan or account, call the Member Service Center directly—it's the fastest path to an answer.

Monday – Friday: 7:30am – 6:00pm
Saturday: 9:00am – 2:00pm

We look forward to hearing from you!

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Are you an existing member?

 

Get in touch, by the task

Telephone banking (CoastLine)

Access your account information anytime with our 24/7 automated telephone banking service. Check balances, make payments, transfer funds, and get important loan, tax, and account details.

By mail

Deposits, loan payments, general mail:

PO Box 502080
San Diego, CA 92150-2080

Credit card payments

Send to a separate address:

PO Box 509074
San Diego, CA 92150-9074

Report a lost or stolen card

Domestic: (877) 495-1600

International: 00-1-515-457-5584

Routing number

The Cal Coast routing number is 322281578.

Choose a PIN

Call PIN Now 24/7 at (888) 886-0083. PIN updates take effect immediately.

Direct deposit, automatic payments & transfers

Download our Direct Deposit form to set up direct deposit, the ACH form for automatic loan payments, or the Transfer Authorization form to transfer funds between accounts. To update or cancel an ACH loan payment, log in to Cal Coast Online or submit the ACH Loan Cancellation form.

Order checks

Order checks through Deluxe by signing in to Cal Coast Online and selecting Check Services > Order Checks. If you've ordered checks through another provider and need assistance, please contact us at (877) 495-1600.

Account reconciliation

Download the Account Reconciliation Form to reconcile your monthly statement.

Outgoing wires

Outgoing wire transfers must be completed in person at a branch. Requests received after 12:00 PM Monday through Friday, or on Saturday, will be processed the next business day. International destinations require an international wire.

You'll need:

  • Receiving financial institution name and routing number
  • Wire amount
  • Recipient name and account number
  • Beneficiary or further credit information (if applicable)
  • Valid identification and signed wire instructions

For fees, see the Service Charge Schedule, available at any branch or by calling (877) 495-1600.

Cal Coast will be closed on the following dates in observance of federal holidays:

 

  Date   Holiday
  1/1/26   New Year's Day
  1/19/26   Martin Luther King, Jr. Day
  2/16/26   Presidents' Day
  5/25/26   Memorial Day
  6/19/26   Juneteenth
  7/4/26   Independence Day
  9/7/26   Labor Day
  10/12/26   Columbus Day
  11/11/26   Veterans' Day
  11/26/26   Thanksgiving Day
  12/24/26   Christmas Eve*
  12/25/26   Christmas Day
  12/31/26   New Year's Eve*
* Branches close at 1:00 PM

More ways to get help

 

Support→

FAQs and self-service resources.


Find a Branch or ATM →

25 branches, 30,000 fee-free ATMs.


Security Center→

Fraud protection and account safety.