New Digital Banking Experience
We're launching a New Digital Banking Experience - another stepping stone in our digital transformation. This includes a new online banking platform and a new mobile banking application. Being part of Early Access means you'll be one of the first members to explore the new experience.
What's New
Modern look and feel
Individualized approach to digital banking
Enhanced security and access to banking functions
So much more!
Early Access Participant Info
You have been selected to participate in our Member Early Access phase to be one of the first to enroll and explore our New Digital Banking experience. Please take a moment to review the FAQs below. Further information on next steps will be emailed to you.
New Online and Mobile Banking FAQs
If you received an email from us on April 9, 2024 then you will receive a follow up email with instructions on how to enroll on one of the following dates:
- If you do not have Cal Coast Bill Pay, you will receive an email with instructions on April 15, 2024.
- If you have Cal Coast Bill Pay, you will receive an email with instructions on April 18, 2024.
Yes! If you have a joint membership then everyone associated with the membership will need to enroll in the new online and mobile banking separately. Each person will have their own unique username and password to access their account(s) online.
Important:
- Once one person enrolls on a joint membership, all members associated with the membership will also need to enroll in order to access their accounts online.
- We may not have email addresses on file for all of joint members. Please remind them to enroll on April 15 (non Bill Pay members) or April 18 (Bill Pay members). You can forward the email we send to you on those days to your joint members.
No. After you enroll in the new online banking, you will no longer be able to sign in to or access the previous Cal Coast Online or Mobile Banking. All of your banking and transaction history will be brought over to the new.
If you have any questions about the new digital banking experience or enrollment, please call our dedicated support line: (858) 495-1688 or email us: support@calcoastcu.org.
