IMPORTANT NOTICE

CoastLine - Your automated telephone banking service menu options changed on May 24.

On May 24th, our CoastLine menu options were streamlined to make automated telephone banking a little easier. You can take a take a look at your new menu options below. CoastLine will also guide you through your new options so you can conduct transactions, transfer funds, make a loan payment and access your credit card information quickly.

What You need to Know

Account Number and Access Code - Your account number and access code did not change so you can log in and take advantage of the new streamlined menu options immediately.

Credit Card Information - Your credit card information is now located in the Credit Card Account menu for greater convenience and is no longer located in the Loan menu. This allows you to access account balance, payment and transaction history and even make a credit card payment in fewer steps.

Expert Mode - The option of Expert Mode is no longer available. However, the new streamlined menu provides a step-by-step guide for easy access to your accounts.

Instruction Guide - Please review the CoastLine brochure for your new menu options.

Frequently Asked Questions

Follow these simple steps to access CoastLine

1   Call (877) 495-1600
2   Press 1 for main menu
3   Choose 1 for English or 2 for Spanish

Main Menu
Make a selection from the main menu then enter account number and press the # sign.
Enter your access code, press the # sign and follow the guided menu.
To receive an access code, please call (877) 495-1600.

1   Access your account
2   Card related services (card activation, report lost or stolen card)
3   Instructions (help)
0   Speak to a Member Service Representative
8   Repeat menu
*   End call

Service Menu
Choose which action you wish to perform.

1   Inquiries on your account
2   Transfer funds
3   Withdraw funds (check will be mailed)
4   Change access code
7   Log in as another member
8   Repeat menu
0   Speak to a Member Service Representative

Account Menu
Select an account.

1   Checking accounts
2   Savings accounts
3   Certificates & IRA accounts
4   Loan accounts
5   Credit card accounts
8   Repeat menu
9   Return to previous menu
0   Speak to a Member Service Representative

Once you've selected an account, you can choose from a variety of menu options including History, Balance, Maturity Date, Payment Information and more.

For More Information or Assistance
A friendly Member Service Representative will be happy to assist you by phone at (877) 495-1600 Monday - Friday from 7:30 am - 6:00 pm, and on Saturdays from 9:00 am - 2 pm.